I've asked twice now, and got no response. Can anyone please help me before I lose my healthcare?

TurboTax messed up my taxes and the IRS contacted me. I've sent them everything they asked for. I still havent received my refund. Now Heathcare.gov is asking why I havent reconciled my tax credits for my healthcare. Doesnt Healthcare.gov know that everything is delayed due to the Covid-19? What can I do?