I need to speak with a person from turbo tax I have tried following the web sit instructions that leads to the number 800-446-8848 and that just leads to machine that does not tell me what I need to know.. now how do I talk to a person?
The exact same problem. It's ridiculous that I pay for a level which "includes support" and yet, when I call the number [phone number removed], it just goes in circles and hangs up. The voice-activated menu is beyond terrible and doesn't recognize my voice--replace it with a touch-tone menu for everyone's sanity, please.
Bottom line: Either TurboTax is guilty of false advertising or there's another way to contact them which actually WORKS...now, what IS that way? Get me the REAL number. This wild goose chase to try and contact support has wasted an incredible amount of time.
It has been six weeks and I still have not received my pre-paid card. My funds are available but I can not use them. I am sick and tired of getting the run around. I was already charged a monthly fee for a card that I do not have.
I need those funds to pay for my college. Could you please help.
When we tried to Efile our return, we were told to update the softwear. That update failed. When we pushed the Efile button again, the softwear locked up. How can we Efile our return? It is complete and ready to file.