I need to talk to a turbo tax representative

[DMarkM1]

If you are referring to "difficulty of care" payments under IRS Notice 2014-7 and you are not an employee of the agency then normally you will not receive a W2 for those payments.  Difficulty of care payments are excluded from gross income. 

You may get a 1099-NEC or 1099-Misc showing the payments to you as an independent contractor. If you get a 1099-NEC or 1099-MISC and are not in the business of providing healthcare services, then the income will also not be subject to self-employment taxes. 

In any case if your gross income level requires you to file a return per IRS Table 1, generally you will report the income but then exclude it from taxable income.  

Here is a link with more information on reporting income under Notice 2014-7.  

If you provide more clarifying information on your particular situation someone may be able to give more specific advice.  

[slanning]

yes

[LenaH]

If you need to talk to a representative, you can contact TurboTax at (800) 446-8848.

@slanning

[mrvalencia]

I wanted a copy of 2021 tax return, but when I tried to open 2021 turbo tax, it said it needed to update. It won't allow me to bypass. My computer report an error when it tries to update. 

[LenaH]

To manually update your TurboTax, please see Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business).

@mrvalencia

[valdeziamone]

I have a copy of my 2020 return does that help

[valdeziamone]

Can I get started today

[RobertB4444]

Go ahead and create an account at TurboTax and get started!

[nirodan]

Government Letter RRC on 2020 tax return says I need to repay amount given me. 2021 Tax wants me to agree with letter 6475 to send more money to me. How do I handle this????

[MarilynG1]

You can contact TurboTax Support for help with your IRS letters.

If you received too much back on your 2020 return due to Stimulus Payments, normally you don't have to repay that.

Letter 6475  reports the Third Stimulus Payment you received in 2021 so you can enter this info into your 2021 tax return.  

Click this link for more info on IRS Letters. 

[474]

I'm trying to get paid through the karma loan and I keep sending me back to karma but it doesn't take me back to Turbo tax so I can finish signing my papers assigning it in how do I do that

[BrandiLO1]

If you're having issues with applying for or receiving your refund advance, please click here to contact customer care for additional assistance.

[ashrafulhasan]

I need help to use turbo tax 2021 cd to work

It will not open in my MAC computer. I have th Cd in cd drive but it will not mopen

[MichelleLO]

Can you please clarify your question, is the program already installed and won't open?

If that is the case, please see the below TurboTax Help Article for assistance.

TurboTax for Mac won't open when installed

If you are experiencing a different issue, please provide specific details.

@ashrafulhasan

[cstarb]

I am using turbo tax.  I can not input my social security retirement information; a small button appears below the input area.  What do I need to do to input information?