I need to speak with a live person

[Anonymous_ · Accepted solution]

Use the link below to contact Support if you are using a paid version of TurboTax.

What is the TurboTax phone number? (intuit.com)

[user49671983]

Our 2015 - 2019 tax returns were destroyed due to a large water leak in the area they were stored.  I need at least the 2019 to use as a go by for our 2020 tax return.  Call me at my number on file with intuit or e-mail me at my address on file.  Thank you.  Mickey Wilhite

[MichelleLO]

We do not have access to your personal information in this public forum.  If you would like to speak to a TurboTax representative, please follow the instructions in this TurboTax FAQ:

What is the TurboTax phone number?

[yaknad]

done tax was due 1257 refund efiled fed rejected because agi was not correct so get back on and all numbers gone so reentered now i owe 1532 what is going on should of been able to just change agi

[DawnC]

What is the status of your return now?   And are you sure you don't have two different accounts with similar tax data entered?   @yaknad   If your return is showing as rejected, reply back with the rejection code you received and review How do I fix a rejected return?

Sign in to TurboTax to check your current status. You'll find it in Tax Home after sign in.    

If you used TurboTax CD/Download you can check your e-file status by opening the File menu and selecting Check E-filing status or by opening your return, selecting the File tab, and selecting the Check E-file Status header.

Keep in mind:

• E-filing status is what stage of the process your return is in.   
• Refund status is when you can expect your refund. If that’s what you’re interested in, go to Where's My Refund?    Only accepted returns can be tracked.  

What You Will Need

• Social security number or ITIN
• Your filing status
• Your exact refund amount
• Accepted tax return