I’m trying to finish my 2020 taxes and ever time I click on the tile to open it, it want to do an update. I click update it thinks and try’s to update. Then I get a error 1603. I click ok a

[crwendt1979]

I keep get a error 1603 when trying to update and it we not open up my 2020 taxes

[TiffanyL]

Please see the FAQ provided below for solutions for the error 1603:

Error 1603: "A fatal error occurred during installation or updating"

[crwendt1979]

I tried everything that was suggested and it still has the same error

[SForrestLO]

Please visit this link for more information on the error.

Error 1603

[crwendt1979]

No. I am still unable to download the update successfully or open Turdotax on my computer. I did all the scans on my computer and they all say everything is ok and working as designed.

[CarissaM]

If you are unable to finish your taxes after following the help guide above, please click here to contact customer service. 

[Don Indallas]

Turbo Tax "fix" for update failure 1603 does not work.  I need some help on this.

[MichelleLO]

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.

@Don Indallas

[Don Indallas]

• MichelleLO, I reached out to customer service yesterday  (case#[social security number removed]) ans again today (case#[social security number removed]).  Neither one was able to fix the issue.   I was finally instructed to Uninstall the program and reinstall it to "hopefully" fix the issue.  I have a high probability of loosing my completed federal return in this process.  Hours of work would be gone.  I am completely unsatisfied with this.

[Abracadebra]

That update is totally useless. I've updated Windows, checked system files, and it has nothing to do with my laptop. It's a TT problem of which the company is taking no responsibility to resolve.