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Every 2024 W-2 you have must be entered on the same tax return. If you are having trouble with the technology and cannot snap photos or import the W-2's, enter them the old-fashioned way ---key them in by hand. ALL of your 2024 income must be entered on the same return. Every one of those W-2's was reported to the IRS by the employers with your SSN on them, so the IRS expects your tax return to match.
Review the W-2 to make sure the picture matches your W-2. If it doesn't, you should delete it and manually enter it. Review to the TurboTax Help article How do I view and delete forms in TurboTax Online? for instructions to delete a W-2.
Review the TurboTax article How do I take a picture of my W-2 in TurboTax Online? for additional information.
Another option is to import your W-2. Refer to the TurboTax article and How do I import or enter my W-2?
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