I filed my 2022 taxes with my account and have the email confirming it along with the charges. Yet when I try to view my 2022 documents it says that I never filed

[user17532048095]

I can view 2021 and prior but it says I never did 2022 even with all the emails saying I filed it. Need help accessing it specifically for 1 w-2 as the employer is no longer in business

[VolvoGirl]

Well first of all Turbo Tax doesn’t have a copy of the actual W2.  You would need to get it from the IRS or Social Security.

You might have another account.   How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

[xmasbaby0]

You might be in the wrong account.

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

Account Recovery