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I am trying to change my password and don't remember my old password but cannot change password because it is asking me for my current password.

 
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9 Replies
JeanneLO
Intuit Alumni

I am trying to change my password and don't remember my old password but cannot change password because it is asking me for my current password.

If you're already in your account and need to change your old password but don't remember it, sign out, and go to account recoveryPlease see this TurboTax FAQ for more information: https://ttlc.intuit.com/community/account-recovery/help/forgot-your-turbotax-online-user-id-or-passw...

 

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lasaro44
New Member

I am trying to change my password and don't remember my old password but cannot change password because it is asking me for my current password.

I need help signing in I changed password but still can not sign in

JotikaT2
Employee Tax Expert

I am trying to change my password and don't remember my old password but cannot change password because it is asking me for my current password.

Please see the link below for instructions on how to reset your password.

 

How to reset your user ID or password in TurboTax

 

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I am trying to change my password and don't remember my old password but cannot change password because it is asking me for my current password.

I got my User ID. The password is not getting it.

PattiF
Expert Alumni

I am trying to change my password and don't remember my old password but cannot change password because it is asking me for my current password.

Here is a TurboTax Help article that will let you change your password.

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I am trying to change my password and don't remember my old password but cannot change password because it is asking me for my current password.

I forgot my password.  In trying to log in, over 3 times got locked out for a brief time.  Now I would like to change both my ID and Password.  Can you help?

 

I am trying to change my password and don't remember my old password but cannot change password because it is asking me for my current password.

That is how I got longed now.  I am fearful of logging out now that I am in.  Can I speak with someone?

 

SForrestLO
Intuit Alumni

I am trying to change my password and don't remember my old password but cannot change password because it is asking me for my current password.

This FAQ will provide you with the steps to contact an agent.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

@4174028147

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AkinaLO
Intuit Alumni

I am trying to change my password and don't remember my old password but cannot change password because it is asking me for my current password.

You can use the account recovery page to recover your account. Please refer to the link below.

Account Recovery

 

If you continue to have issues, don't hesitate to get in touch with customer support below.

TurboTax Customer Support

 

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