I am not receiving my verification code to sign and file my email is correct I have requested it multiple times and still not receiving please help

[Hardyj1252]

I’ve already filed my taxes I’m only trying to use the app to check the status of my refund. 

[Euellgray]

Still not getting my code 

[CarissaM]

If you are not receiving your verification code, please click here to contact customer support. 

Also, please ensure the contact information is correct on your account. 

[GarySusie2002]

Help me get my verification code

[Anonymous]

Try the steps in our FAQ since you are having issues receiving your verification code.

[Jackso71]

My code is696384

[MichelleLO]

Do you have a specific question we can assist you with regarding the verification code?

@Jackso71

[Salvage88]

I need my verification code

[JeanneLO]

It can take up to 15 minutes for the code to be emailed to you, and check your junk email folders too. Please don’t try to get a new code too soon as it will invalidate the old code and you’ll end up waiting longer.

Please see this TurboTax FAQ for more information if you are having trouble with your verification code: What if I'm having trouble with my filing verification code

@Salvage88

[lynomismyname1]

why can't i recieve the verification code my email is correct'

[DanielV01]

Make sure your email account is not out of memory.  If you use your account to store photos, for example, the account could be full and you don't realize it.  That would prevent you from receiving emails.

Also try registering your phone number so you can receive your verification code by phone.

[Lepajour]

Yes

[EbonyL122824]

 Try the steps in this FAQ here to receive your code. If you need further assistance, contact customer support here.

@Lepajour

[veramathis]

Yes I need another verification code to file my taxes can you please send it to me thank you

[MichelleLO]

In this public forum, we do not have the capability to send you a verification code. If you are having issues receiving your verification code, please see the below TurboTax help article for assistance. After you request your verification code, make sure to leave the TurboTax window open as closing it will invalidate the code.

What if I'm having trouble with my filing verification code?

@veramathis