I already paid for 2017 tax return. Why am I asked to pay again to look at it?

[xmasbaby0]

https://ttlc.intuit.com/questions/3355524-when-does-access-to-my-prior-year-turbotax-online-returns-...

https://ttlc.intuit.com/questions/3404575-how-do-i-access-my-prior-year-2017-return

You can get a free transcript from the IRS:   

https://www.irs.gov/individuals/get-transcript

How do I get a copy of a return I filed using online TurboTax?

https://ttlc.intuit.com/questions/1900748

Note:  Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too.  That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense)  to get it.

https://ttlc.intuit.com/questions/1899645-how-do-i-save-my-2018-turbotax-online-return-as-a-tax-data...

https://ttlc.intuit.com/questions/1912544-how-do-i-save-my-2018-turbotax-online-return-as-a-pdf

[mesquitebean]

sarovar wrote:  "I already paid for 2017 tax return. Why am I asked to pay again to look at it?"

What exactly did you pay for last year?  What product edition did you use?

If you paid for a Federal return last year (PLUS or higher), then access to the 2017 return should not be locked.    But if you used Free Edition (which had a free Federal return), but paid for a state return, then that does not qualify.    Continued access requires payment for a Federal return.

If you DID use a paid edition last year (PLUS or higher), then we can tell you how to talk to Customer Support to troubleshoot.

[sylbrit]

I started to use federal online but did not finish it.  Now I am using turbotax paid for but will not let me finish without paying what

[mesquitebean]

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@sylbrit wrote:

I started to use federal online but did not finish it.  Now I am using turbotax paid for but will not let me finish without paying what

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Sorry, but I don't understand what that means or what you are doing.   This is an old thread from last year or earlier about getting a copy of 2017 returns.   Since you are posting in this topic, are you referring to a 2017 return?  Did you start the 2017 return online and are now finishing it in the desktop software (CD/download)?