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If you are experiencing an issue with using TurboTax, please provide a complete explanation and the Community can help. It may just be a navigation issue or an issue with your computer, rather than an issue with TurboTax.
- What product are you using - Desktop or Online? which version?
- Where are you in the program when you encountered the issue, e.g. Income? Deduction? State?
- Describe what you were attempting to do and what you saw on your screen
Here are some troubleshooting steps to try:
If you are still having trouble after performing the steps above, you might also try:
This is an issue for Turbotax, not the community.
I'm not sure what you wrote is right. You shouldn't need to add the non-Calif amount to California. CA starts with the total federal amount then only subtracts the CA exempt amount. I'm in CA too and have Vanguard Mutual Funds with both CA exempt interest and dividends with US Govt obligations.
@MonikaK1 Do we post a bug report as a reply on this thread, or on a new thread?
Yes, please post exact details of your experience so that we can determine immediate steps to resolution or possible update request.
In TT Home & Business, download Windows version, Federal section > Deductions > Charitable Contributions, when I want to update a past charity with the multiple amounts of cash that I gave in 2025, I cannot enter the individual amounts because the field for the Amount does not support "Add supporting details". This is important for me for record-keeping -- e.g., in case I later find another record of a donation, I want to check the date and the amount so I don't double-count or miss anything. So I click on the Form icon in upper right, which opens a Charitable Organization worksheet, which has nice tables to enter multiple donations, with date, dollar amount, and even frequency (for monthly etc. donations). So I fill out the "Detail of Money Donations Worksheet", which is automatically and correctly summarized in a higher table in the same worksheet, "Combined Amounts Worksheet". OK so far.
I click Step-by-Step icon in upper right to go back to the Step-by-Step. It returns me to the list of "Your charities and donations". On this screen, the total amount of cash is correctly displayed. It would be better to return to the Step-by-Step detail screen for that charity, but that's relatively minor. The charity is still marked as "Needs Review", so I click the pencil icon to "review" and clear that flag.
The big problem is that on the screen "Enter your total cash donations to <charity>", the amount shown is not the total, but only the first cash donation! Which is right, the list page or this detail page? (If I go back into the form, it still reports correct amounts. If I try to correct the Step-by-Step field to reflect the total, that updates my first cash donation to what I entered, which makes the calculated total in the form incorrectly high.)
Since you're using TurboTax Desktop, check the Charitable Contributions Summary in FORMS. If one of the charities amounts is incorrect, then go to the Charitable Organization Worksheet for that charity to correct.
If you see 'Needs Review' on the Deduction Topics page, that's a display issue only, and may change once you're done entering deductions. As long as you've verified your amounts are correct on your tax forms, you don't need to worry.
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