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To access your prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF) or View adjusted gross income (AGI)
You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript
For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf
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To access a prior year online tax return and you did not use TurboTax for the 2017 tax return or you did not pay for one of the 2017 online editions of either Plus, Deluxe, Premier or Self-Employed, you will need to start a 2018 Free online tax return and then Upgrade and pay for the Plus edition ($19.99). You do not have to file the 2018 tax return only pay for the upgrade.
Go to this TurboTax website for the 2018 online editions - https://turbotax.intuit.com/personal-taxes/online/
You have to sign onto the 2018 account using the exact same User ID you used to create the prior year online tax return. Enter your personal information in the 2018 Free edition. On the left side of the screen click on Upgrade. Scroll down and select PLUS More Help & Tools. Click on Upgrade Now (if Plus is grayed out then you are already using Plus and only need to pay for the upgrade)
To pay the TurboTax online account fees by credit card so you can access your prior year online tax returns, click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. On the next page, to pay by credit card, click Pay Now. On the next screen just click on the Continue button. The next screen will show a review of your Fees, click on Continue. Complete the next screen to pay by credit card and click Continue.
I'm not receiving the option to upgrade, nor will it give me the option to print. I'm also unable to find a way to speak to an actual person about this.
I'm having the same problem... did TurboTax recently change their format? I don't remember it looking like this...
After many attempts following these prompts, there is no pay option. It takes me back to the free edition every time, with no option to upgrade.
@rchzgrl677 That is because you are clicking on the wrong link and Not the link shown in the procedure.
You must click on Print, save or preview this year's return and NOT Print or view a prior year return
Don't assume! I read the instructions including the ones on Turbotax. There was no link to pay either way. I had to contact TurboTax directly because it was not working. Got my issue resolved over the phone, thank you.
I need past returns
If the returns are locked you will need to wait until the 2019 ONLINE program goes active sometime in December so you can upgrade to PLUS.
You can get a free transcript from the IRS:
https://www.irs.gov/individuals/get-transcript
How do I get a copy of a return I filed using online TurboTax?
https://ttlc.intuit.com/questions/1900748
How do I get a copy of a return I prepared using desktop TurboTax?
https://ttlc.intuit.com/questions/1900639
Note: Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too. That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense) to get it.
https://ttlc.intuit.com/questions/1912544-how-do-i-save-my-2018-turbotax-online-return-as-a-pdf
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