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sbd71-
New Member

Tax Year Prior to 2020: How do I get a receipt of my purchased order?

 
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15 Replies
ChondelLO
Intuit Alumni

Tax Year Prior to 2020: How do I get a receipt of my purchased order?

Were you wanting a receipt for your purchase of TurboTax software, or a receipt for the TurboTax filing fee? Please respond back so that we can try to help.

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Riggin92
New Member

Tax Year Prior to 2020: How do I get a receipt of my purchased order?

Yes where can I print out how much I paid to file my taxes?

 

VictorW9
Expert Alumni

Tax Year Prior to 2020: How do I get a receipt of my purchased order?

You should get a receipt of payment from TurboTax via your email.

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Tax Year Prior to 2020: How do I get a receipt of my purchased order?

I'm wanting a refund for the fee i paid for through your services. 

Because of your faulty mistakes my refund has been on hold.  

The services i paid for should have been caught instead I'm in limbo with the IRS. 

This is extremely inconvenient for myself and my family. 

 

EbonyA
Intuit Alumni

Tax Year Prior to 2020: How do I get a receipt of my purchased order?

You may express your concerns to our support team  - contact details can be found here @Oates12345.

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RG55
Returning Member

Tax Year Prior to 2020: How do I get a receipt of my purchased order?

I need to finish state tax

AliciaP1
Expert Alumni

Tax Year Prior to 2020: How do I get a receipt of my purchased order?

Can you clarify what help you need to finish your state taxes?

 

@RG55

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Tax Year Prior to 2020: How do I get a receipt of my purchased order?

How do I get a receipt of my purchased order?

TiffanyL
Intuit Alumni

Tax Year Prior to 2020: How do I get a receipt of my purchased order?

You should get a receipt of payment from TurboTax via your email.

 

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Tax Year Prior to 2020: How do I get a receipt of my purchased order?

I did not receive and email for the receipt of my purchased order ($105.00) could you please send it again

MichelleLO
Intuit Alumni

Tax Year Prior to 2020: How do I get a receipt of my purchased order?

Community is a public forum, therefore, we do not have access to your personal information and are unable to send you a receipt.  You can view the fees you paid by following the steps in the below TurboTax Help Article. 

How do I review my fees in TurboTax Online?

@Bernardus34

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Tax Year Prior to 2020: How do I get a receipt of my purchased order?

Receipt for the software

MichelleLO
Intuit Alumni

Tax Year Prior to 2020: How do I get a receipt of my purchased order?

Where did you purchase your TurboTax software?

@DAK1221 

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Tax Year Prior to 2020: How do I get a receipt of my purchased order?

Who can I contact to get refund on my Order Confirmation? I purchased TurboTax Desktop State Return $25, but my tax return did not go through. I encountered an error. 

 

So I repurchased and payed $193 for both my federal and state tax return. This one did go through. Who can I contact to get a refund on the $25 above? I greatly appreciate your help. 

 

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