How do I contact a specialist?

[JakailaLO]

Please know that this is the TurboTax assistance forum and you are more than welcome to ask questions here, we are here to assist and when using Turbo Tax-Free Edition and needing to speak with a live representative, you will be asked to upgrade to Plus benefits before speaking with a live representative.

* Please follow the directions in the TurboTax FAQ below for resolution: https://ttlc.intuit.com/replies/3300041

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us on (800) 446-8848.

[DeAndre Lester]

How do I speak with a representative

[DoninGA]

@DeAndre Lester  

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[Redc54]

I work on a towboat and we are continuously working in different state but I only pay taxes in Ms and IN. I LIVE in MS. Do I put both states   that's on my w-4  or all states I worked in. 

[AmyC]

When you work in multiple states, you need to check each state's filing requirements.

Because you live in MS, all income goes on the MS with credits from the other states. Do the MS return last.  Please click this link for access to state links.

When you enter your W2, only list the states that are on your W2, IN and MS along with their withholding. You will use the ADD ANOTHER ROW button to enter both states from that W2.

For example:

Please click on the blue words for the steps on how to file a non-resident return.

[Maribanks22]

Do TurboTax handle past tax fillings like as if I didn't fill the last two years

[DoninGA]

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@Maribanks22 wrote:

Do TurboTax handle past tax fillings like as if I didn't fill the last two years

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Yes.  Go to this TurboTax website for prior year (2016 thru 2018) desktop software - https://turbotax.intuit.com/personal-taxes/past-years-products/

[4Jesus]

Need to speak to a live specialist 

[MoniqueLO]

Please see below for information on how to contact customer support.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[tady1]

 I updated to TurboTax Deluxe. You guys charged me $84.10. For the update. It says that I have access to talk to a tax specialist year-round, yet I cannot get one on the phone. What's the secret?

[DoninGA]

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@tady1 wrote:

 I updated to TurboTax Deluxe. You guys charged me $84.10. For the update. It says that I have access to talk to a tax specialist year-round, yet I cannot get one on the phone. What's the secret?

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See this - https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

[EbonyL122824]

See the link below for instructions on how to speak with a live tax expert.

https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

[kcooper6021]

Can someone please help me with how to contact live representative. I do not have or cannot remember my support ID. I really need to talk to live rep ASAP. 

[staylor90210mmm]

i need answers as to getting my debit card info and a new card sent out to my location