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Hi, I don't have a valid US phone number. What are the posibilities to skip that step. Thanks!

 
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SusanY1
Expert Alumni

Hi, I don't have a valid US phone number. What are the posibilities to skip that step. Thanks!

Unfortunately, we don't have an option to skip the US phone number to file at this time.  Many customers will use a number of a friend or family member to get past this step.

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5 Replies
RobertG
Expert Alumni

Hi, I don't have a valid US phone number. What are the posibilities to skip that step. Thanks!

If you are required to file a tax return but do not qualify for an SSN, you should apply for an ITIN. If your dependent does not qualify for an SSN, but you want to claim them on your return, they will also need an ITIN. 

 

Both resident and nonresident aliens can get ITINs, regardless of their immigration status. The bottom line is that if you need to file a tax return – even if you live in a foreign country – you can apply for an ITIN. 

 

You apply for an ITIN by submitting Form W-7 to the IRS. You can send your application by mail or schedule an in-person appointment to have someone assist you. Those instructions are found here.  

 

The application requires basic information, such as name, mailing address, and birth date. You will also give the reason why you need an ITIN and some other information, like your U.S. visa number, if you have one. 

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Hi, I don't have a valid US phone number. What are the posibilities to skip that step. Thanks!

Thank you for your fast response, there is a misunderstanding, I don't have a US phone number. I do have a SSN. I am sory and thank you for your time.

Andrei

SusanY1
Expert Alumni

Hi, I don't have a valid US phone number. What are the posibilities to skip that step. Thanks!

Unfortunately, we don't have an option to skip the US phone number to file at this time.  Many customers will use a number of a friend or family member to get past this step.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
ypsilon8
New Member

Hi, I don't have a valid US phone number. What are the posibilities to skip that step. Thanks!

I can give a US phone number to a friend , but for Turbotax to do the full package, they want to call me to discuss my case, but of course will NOT accept a German number. I feel discriminated against as I have been with Turbotax for 10 years, cannot reach them as no email, the 'supposed live chat' is a scam... all it does is a computer generated loop, not at all live.... and then wants a US phone number again... What kind of service is this for a long time customer???? then they give you a number to call them, with near one hour wait time from overseas call!!!!   All I want is for them to do my taxes, and contact me via my email, instead of using the phone. ... MEGA frustrated... KC  [email address removed]

SForrestLO
Intuit Alumni

Hi, I don't have a valid US phone number. What are the posibilities to skip that step. Thanks!

You can reach out to a Tax Specialist. This Turbo Tax FAQ will show you how.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

You can also use Live Chat.

Learn about TurboTax Live’s chat feature.
https://ttlc.intuit.com/community/tax-topics/help/learn-about-turbotax-live-s-chat-feature/00/981746

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