You'll need to sign in or create an account to connect with an expert.
There are steps you can take to get around the issue @CKreuz
You just have to click through a few more screens to get your deduction to show up on Line 12b. Right now, TurboTax does not know if you are taking the standard deduction or if you are itemizing deductions. To clear this up in TurboTax and get your deduction recorded on your tax return, do the following.
You will get some follow-up finalizing questions before you see the message - The Standard Deduction is Right For You! Continue clicking through those screens, answer the Cares Act Contribution question, and your charitable contribution should then show up on line 12b of your Form 1040, correctly.
Just now got email from TT that says they are aware and working on fix.
This issue should be fixed by TurboTax (intuit). We should not have to do a work around to fix it. How do we get this issue to them if they don't see it here and fix it Intuit, are you hearing this?
Same issue here. Extremely frustrating this year as they didn't have my state's OR-A form ready until today and now another issue. I am starting to file with another software just in case they don't get this fixed soon.
Update on my situation. I was able to fix this on the online version by manual putting 600 instead of 300. I selected married filing jointly but somehow they automatically put 300.
There was an update for TT today....but that didn't address this issue.
I wonder, when you go through the deductions process and get all the screens mentioned,
and for the time being the review step says no errors, if you actually try to file, if the error will
appear again in your upload file to TT and you get rejected. For now, I'm waiting for an update
to fix it....
More assistance and explanation on the issue you are having has been provided by clicking here.
I've encountered this same issue trying to get my returns e-filed. Although I can input the correct amount, I'm getting an error trying to complete the filings, as such:
The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. Make sure your TurboTax program is up to date. Go to the Online menu and select Check for Updates. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file this return by mail. - Tax Year 2021 transmissions are not available. - TurboTax is not ready to process Tax Year 2021 for this return.
I don't know if these issues are related, but I hope they are resolved ASAP. I'd really like to get my returns filed and be done with it. I've used TurboTax for years and have never had such problems until now. This is unacceptable.
Me, too. Intuit needs to fix it.
With respect to the Line 12b issue, I stumbled upon a different thread last night that solved that issue. If you're taking the standard deduction (and NOT itemized deductions) this will apply. Delete all the charitable donation info stored in the usual place in deductions. Go through the screens until you get to Done with Deductions. After that, when the app tells you that you're getting he standard deduction, another prompt will appear that allows (under the CARES Act) a deduction of up to $300 (or $600 married filing jointly) for cash donations. Entering the amount here solved the issue I had with Line 12b. I'm not sure how we were just supposed to know that - at least I found it to be very unclear.
The e-filing issue did not go away, however, so that is definitely a separate issue. I submitted a separate question on that.
The work around that says to delete the charitable contributions from the contributions and deduction area of TT and only enter it in the cares act question does not solve the issue. In doing that work around the charitable deductions do not roll into the state tax form preventing you from claiming these deductions on the state. There needs to be a fix in TT that allows for a standard deduction for federal and an itemized deduction on state with all charitable contributions allowed
After a lot of repetition, this worked for me, but it definitely is buggy.
The work around doesn't work for me either. I'm in Colorado and by removing all the Charitable deductions it lowers my state refund by $300. Not acceptable. I guess if Turbotax can't fix, I'll have to do my state manually, which means I paid for something I'm not getting!!!
I just found another "sort of" work around for those that this messes up their state.
Add all your deductions as usual
Make sure all your info is in and ready to go to the IRS
Run it through the "Analysis" making sure all errors are fixed except the $300
Then run it through again so the only error is the $300. Fix the $300 to $600
DO NOT RUN THE ANALYSIS AGAIN.
I think this fixes both the Fed and the State correctly. It gives me the correct amount of refund for both the Fed and State.
GOOD LUCK!!
I have done that and it does indeed remove the error. I even opened up the 1040 form and all looks good and it takes me to the “let’s file “ screen. My concern is that if you go ahead and transmit it, will it come back from TT . That’s why I’m waiting for an update. Unless someone has filed and got accepted by both TT and the IRS.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
dunnet51
Level 1
bpdonovan7
New Member
jgltx6185
Level 1
kryan0241
New Member
carissagloria91
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.