If you think your number of e-filed returns is in error, you can contact TurboTax Support using this link: Turbo Tax customer support.
TurboTax desktop editions allow you to prepare unlimited returns but limit electronic filing (e-file) to a maximum of five federal returns per license. This five-return limit is mandated by the IRS, and once exceeded, all additional returns must be printed and filed by mail.
For TurboTax Online users you can e-file one federal return per account; multiple returns require separate accounts.
The limit of 5 e-filed returns may be triggered by any rejected returns that were resubmitted; or multiple installations on different computers can sometimes trigger this prematurely. An amended return may also count toward your e-file limit.
You can check this by reviewing your e-file history in TurboTax Desktop by going to File, Electronic Filing, Show Electronic Filing Status History to see which returns were counted as e-filed.
Additional returns may have to be printed and mailed, or you can purchase a new license.Keep in mind however, the IRS limits you to five e-filed returns per email address, user, and computer IP address. This limit is addressed in IRS Publication 1345.
Please return to Community if you have any additional information or questions and we would be happy to help.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
