E-file for State. I can enter my billing address but I can not go to next page as it is too big for screen and no scroll bar is available. If you ant your $24.99......

[smithstokley]

Yes, this is my problem

[SForrestLO]

If the above resolution did not help, please contact support. 

This FAQ will provide you with the steps to contact an agent. 
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

@smithstokley

[BigTax]

I enter my billing information and it won’t let me page down to complete?

[ChondelLO]

Which version of TurboTax are you using, Desktop or Online? Please respond to this thread for further assistance. @BigTax 

[yilong2]

Having this problem in 2021 and was on the phone for 2 days. No agents were able to help until I resized my screen monitor to 100% as suggested and it worked! were able to make the payment and continue to e-file my returns. Thank you!

[CarissaM]

We are happy to hear you were able t get the issue resolved. Please let us know if we can assist you further. @yilong2

[Webfoot45]

Solved!!! Thank you.  This was almost the third year I was going to mail in my state return because of this issue.  Your solution opened my eyes.  Maybe TT does not realize that the $24.99 fees can mount up.

[VolvoGirl]

@Webfoot45  There are many posts.  Which one solved it for you?  But mailing the state return does avoid the $24.99 (19.99 before March 1) efile fee.  

[JP4120]

go to settings - system - display , scroll down to scale and layout and your display should be 100% for this to work - if its 125% or 150% - change it to 100% and this should fix any issues.

[morrisonp]

thank you, I  had been trying to process payment.  When i changed the monitor to 100% from 125% it worked. Kept me from having to go to PO tonight.

[ibzephyr]

Here it is 5 yrs later, 2025,and this problem still happens.  All I can say is THANK YOU!!!!