E-file "Failed-Validation"

[BTP2235]

When I try to e-file I get a "Failed Validation" message.  Also said there is an update for this error - go to the online menu and check for updates and that this is a technical glitch.

There are no updates available that I can find.  Updates are usually available when I sign into the tax program.   I haven't had any updates in several days.  

Please help me finish my tax return.

[HeatherPLO · Accepted solution]

Which version are you using?  Windows or Mac?  

You may want to try to manually update your software.

For Windows, please see this article. 

For Mac, please see this article.  

If this does not help with your experience, please reach back out here in the thread for further assistance.  

[thewehrman]

I followed the "fix" steps for manually updating and continued to get the same error.  As such, it is not transmitting my returns!  Please help!

[CarissaM]

What is the error you are currently getting, as well as which part of the return are you getting the error? @thewehrman

[pwofford]

I need the manual update for 2021 Home and Business as I am having the same problems as everyone else on multiple posts.

Can you supply a link to that?

[CarissaM]

To update the business software, please follow the instructions here. @pwofford. 

[Cynthia31]

I have the same issue. And I updated already follow your link. but still not working...

what elsa I can do to resolve this problom ASAP, since I already paid for the E-file fee..

If Turbo tax can't help to submit the E-file, how can I get the refund??

[pwofford]

Is 2021 Home and Business considered personal or business for the patches? 

I have both 2021 Home and Business and TurboTax business.  When I use the link below it updated Turbotax Business not 2021 Home and Business.

Can you give me a link to 2021 Home and Business?

[Ebony A]

The Home and Business manual update can be found here @pwofford.

[pwofford1]

When I try the patch you sent me to, I get the following:

" You don't have Turbo Tax 2021 installed

Install Turbo Tax 2021 first then rerun the setup for superpatch"

Well, I do have TT home and business 2021 installed and it still does not work.

Is there a solution to this problem?

[Cynthia31]

I bought the TT on Costco.com and downloaded the TT from their link. I called help center [phone number removed]. A representative helped me uninstall the TT and install the TT from the representative, it resolved the problem and E-file successfully. So Suggest you call them immediately, due date is coming soon~~

[CarissaM]

Please uninstall and reinstall the software. If this does not work, please follow the instructions here to contact us by phone. @pwofford1

[Dehall301]

I called the 800# and they said the only option is to uninstall and reinstall, I only installed it once and now I get an error that says That License Code has already been associate with this account Please Check the Account for a different License Code 

[Dehall301]

I spoke to 800# and they said the only option is to uninstall and reinstall, I tried but now I can't get it reinstalled I only installed it once and now I get and error that says the License Code is already associated with this account Please use a Different License Code

[Dehall301]

uh oh this is  not good no one on the 800# is able to help and I don't see any solutions in the community very sad I have been using TurboTax for 9 years and have never had a problem and this year I have had 3 different glitches in the software