Download will not load?

[RL5]

windows os

[VolvoGirl]

What are you trying to download?  From where?  The program?

How to download your software purchase

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...

Turn off your antivirus.  

Here are the system requirements to install Turbo Tax for Windows…..

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

And maybe this will help.  Windows Troubleshooting Installation…..

https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...