1143639
I am unable to enter my wife’s NYS ID Document number.
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This did not work! There is still no box to enter my wife’s ID document number.
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The Document number box shows up for my ID but then when I go to the next screen to enter my wife's ID there is no box for document number. I had this issue two years ago and TurboTax made an update and fixed it but again this year I am having the same problem.
talk to Support or email the MODS
@Amcphee34 wrote:
The Document number box shows up for my ID but then when I go to the next screen to enter my wife's ID there is no box for document number. I had this issue two years ago and TurboTax made an update and fixed it but again this year I am having the same problem.
You are correct there was a problem with that same issue at one point in the past. Here's how to reach Customer Support. Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
I'll also mention it to a Moderator.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
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