Credit Card not accepted

[nkloudon]

I am trying to purchase Audit Defense using a credit card.  My mailing address includes the house number 142 1/2 (one fourty two and one half).   I have entered 142-12, 142 1-2, and 142 one half.  This is the address I have been using for the past 40 years, but your system will not accept it.  How can I proceed?

[blf3736]

I am having the same problem.  I have tried 3 credit cards and turbotax will not accept any of them.  All information is correct.  What is the problem turbotax???

[emsladyems1]

I am having same trouble use my credit card every day but when I hit to pay tells me I have hit a snag to retry or try later. Been trying most every day for a week and will not process my card!

[Nairobi7]

I have this problem also.  The first things Intuit wants us to do is clear the browser history and cache from the browser being used on the computer.  After doing this and entering the credit card information and attempting to pay I get the same error message about the card.  I have used four different cards and used two different browsers (Window Edge and Google Chrome).  This is a known problem and it has been going on for over a month.

[sbinjail19]

Same experience and result attempting to procure a state download tax program to complete my TurboTax Deluxe Federal and resident state filing for 2021 and four (4) different, valid, current, "paid in full" credit cards

have been declined (pink/orange window displays " there is some problem re-enter your data....etc).  This has

been the situation for the last seven (7) calendar days.  Cannot complete our 2021 Federal and State and non

Resident State tax filing because we cannot purchase the nonresident state download due to our credit cards

being denied???

[jwksimi]

I am having the same issue  I have tried 2 credit cards  I signed in to my Intuit account and that didn't work so I tried it as a guest and that didn't work   UGH!!!!!!

[befoster01]

Call [phone number removed]

[Ebony A]

This type of error message usually occurs when there is a discrepancy with addresses, personal information etc. Please review this applicable resource. If the issue persists, you will need to contact customer service by phone for one-on-one assistance. Contact details can be found here.

[befoster01]

I put the correct information in all three times.  It's Your F***ing piss poor program.

It is still not being accepted

[HeatherPLO]

So we can take a closer look at your specific situation, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

@befoster01

[aacs]

Hi was your problem resolved?

[befoster01]

I went to Taxaudit.com directly and they took the credit card without problems.

Never was able to work out the issue with turobotax.

Also, i saved $30 going to Taxaudit.com over turbotax.

[befoster01]

I went to Taxaudit.com directly and they took the credit card without problems.

Never was able to work out the issue with turobotax.

Also, i saved $30 going to Taxaudit.com over turbotax.

[nkloudon]

>>Also, i saved $30 going to Taxaudit.com over turbotax.<<

So did I!