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Level 2

Question

Code 20 amount tp sp should be blank no credit being claimed for pass through entity elective tax pyt code will not accept 0 in box what goes in there box 19 grayed out

Forum|Forum|3 years ago
March 12, 2023
5 replies
0 views

code 20 amount tp has 0 in box line 20 has 0 in box will not accept or allow change

TurboTax Deluxe Online

HeatherPLO

Level 14

Please try the following steps which may help clear the loop you are experiencing:

Log completely out of Turbo Tax.
Then, clear your cache and cookies within your browser and completely close out of it. I have included the Help Articles below if you need assistance with clearing cache or cookies.
Re-open the browser and log back into Turbo Tax and see if this fixes the situation.
- You can also try a different browser as well, or "incognito mode".

If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps.

Clear Cache

Delete Cookies

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

RyanStites14

Level 2

I am having this same issue and this has not resolved it. I spent EXTRA money just to get through to somebody on the phone and n all they did was google this same exact question and find this same thread. Now I have paid the next level "expert" help and still have gotten nowhere. Please assist in anyway because this glitch is happening on all devices that I use and now I am down extra money on my return because of an issue that is not my fault.

MoniqueLO_

Level 10

If you are using TurboTax Online, you may want to try a different browser or try clearing out your browser's cache and cookies. Please see How do I delete cookies? and How to clear your cache for more information.

If you are using TurboTax software, please make sure that it is up to date. Please see below for instructions.

How to update TurboTax CD/Download software on a PC

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Please feel free to contact Customer Support so you can speak with a different TurboTax representative who can assist you.

If you have TurboTax Live, please see this Help Article for instructions on how to connect with a tax expert.

@RyanStites14

Jazleigh07

Level 2

Can someone help me with this because I am stuck and about to just not file my taxes AT ALL. You guys try advertising that it is easy but only if we pay **bleep**ing hundreds of dollars to you just to get stuck on a **bleep**ing loop. **bleep**ING HELP ME

JackManna4

Level 2

For anyone that needs help: youre going to want to go back to the state taxes section, and there should be a "Pass through entity tax" section you can edit once you hit edit state taxes. Once you go there and there are a bunch of sections you probably just zeroed out, you have to go back and take all of those 0's out of the text boxes. Once they are ALL out, then it will let you continue and finish filing. Good luck!

B_Hodges

Level 2

Thank you!

JayJup

Level 2

I solved this by going to the supporting document by using the plus, +. symbol on the message.

At the supporting document I used the X in the screen to remove the item.

Very frustrating.

CarissaM

Level 15

Thank you for providing the way you were able to resolve this, as this may help others in the community.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

JM1021

Level 2

Turbo tax will not let me file my taxes due to an “error” with the Code 20 amount. It tells me there should be “0” and when I go to fix it, it is a 0 but still won’t let me file.

JayJup

Level 2

I solved this by going to the supporting document by using the plus, +. symbol on the message.

At the supporting document I used the X in the screen to remove the item.

1LNel

Level 2

Where did you find the supporting document? I'm unable to locate where the + or document is to be able to press the X.

Tashawte

Level 2

Just Go Back To The State Where The Tax Credit Is, Mine Was Virginia, After The Income Section You Should See The “Pass Through Entity Tax Credit”. If You Inputed 0, Just Delete The Input And You Should Be Able To File. I Just Filed 2 Minutes Ago Because I Couldn’t Figure Out Why For Weeks, Well, I Gave Up Honestly lmao.