All,
I basically went through the entire return line for line, click for click until I located the area where the field was entered with the 0. It cannot be removed from the form as it's presented as a mistake at the end when attempting to file, it has to be from within the return under the state filing section.
When I first attempted to locate the field, it wasn't presented to me to fix within the return. That prompted me to go through EVERYTHING over again, and I found it located in an area under state filing where I simply didn't remember where it was. I also found that not every option for income reporting and tax breaks were reviewed or started, so it helped me complete the return 100%. At times, we get so used to zooming through the return when items don't pertain to us, that we forget what and where we entered information.
I was able to resolve the issue, but I had to do it by clicking each item and their subitems and clearing out any 0 that may have been in the field.
You do not have to pay for assistance or a CD, just open your return and click every single item and any items under that item and you will locate the error.
