No matter what link or "fix" provided, nothing works. I have even tried clearing browser data, cookies, changing browsers, and using the phone app, nothing works. I called the service line and the AI only wanted to provide more links via text or email, and all I said was I have an error, didn't specify what the error actually is. So how can the service provide help when I didn't specify what the problem is?
I am using the free service because the filing isn't too complicated, but it appears that this error would "magically" go away if I paid for the $29 or more plan. I can guarantee that the problem will no longer be an issue if I paid for a plan. I believe this error is in place on purpose so users can pay for at least the minimum service plan, in which in my case would exceed my refund total.
Where or who can I report this error to an actual developer or help desk that are human that will either assist or create a ticket to fix this issue if it's known?
If anyone has found a solution, without paying for a plan or a store bought CD, please post it here. Thanks.
