Chat with agent

[DoninGA]

@user17722157974 

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.

[Davec1968]

DOES YOUR SERVICE IMPORT ALL OF MY STUFF 

[xmasbaby0]

@Davec1968 No one can see your information; we do not know what "all of your stuff"consists of.   Some data can be imported; some other things need to be keyed in by hand.   Please ask us about something specific.

[user17723041079]

Hi. I paid $150 to file my taxes for 2023. Do I have to pay that for each year?

[DoninGA]

@user17723041079 No.  The TurboTax account fee is based on the types of income and credits you are reporting.

[youcangetit2025]

I'm having a hard time getting to where I can pay the price that I was given whenever I first went online to start my taxes. If I'm not mistaken you guys just settled a class action lawsuit on this very same thing. I was told $79 and now I'm being tricked into $188 I don't think so I'll call the Federal communication commission and get them involved now. 

[mesquitebean]

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@ youcangetit2025 wrote:

I'm having a hard time getting to where I can pay the price that I was given whenever I first went online to start my taxes. If I'm not mistaken you guys just settled a class action lawsuit on this very same thing. I was told $79 and now I'm being tricked into $188 I don't think so I'll call the Federal communication commission and get them involved now. 

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This is mainly a user community forum.  I'm a fellow user and don't work for TurboTax, but I can tell you a bit about how their prices work.  They say their prices can change at any time.  Historically, it has worked like this:

In the early half of filing season, they offer discounted prices.   Then historically on March 1 the prices revert to the late-season pricing.    So prices went up yesterday unless paid prior to then.   As I look now at the product pages, it looks like they may go up yet again at some point.   To make it more confusing, they occasionally run a special discount that lasts a few days.

Are you using the Premium edition?   $188 sounds like the March 1 pricing for the Premium edition with both a Federal and state return.

Starting March 1 this is what is currently showing:

Premium Federal  $129

Premium State $59 

From the pricing page it looks like it may increase again at some point.   When the next price increase occurs, it looks like the undiscounted price for Premium will become $139 for Federal and $64 for state.   

Here's the current Premium product page and pricing  (the slashed price is the late-season price if there was no discount)

https://turbotax.intuit.com/personal-taxes/online/premium/

I don't know if you would qualify for the Deluxe Edition (it depends on the situations in your return), but the Deluxe edition also increased on March 1, and here's the current Deluxe pricing:

Deluxe Federal $69

Deluxe State  $59

If you qualify for Deluxe, you may be able to downgrade.   Online Deluxe cannot handle Schedule C (business with expenses), Schedule D for capital gains/losses from stocks, bonds, mutual funds, etc., Schedule E for Rentals/royalty,  or Schedule F, and cannot enter K-1.