Cant efile "The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. - 601ERRV:5, CustHdr_17 - ?:? - "

Forum|Forum|5 years ago
July 14, 2020
1 reply
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The error is related to number, I have tried with multiple numbers though, so it is nothing wrong with the number,

TurboTax Deluxe Online

Best answer by CatinaT1

Change your phone number to a US number in the Intuit Account of Turbo Tax. No need to verify this number in the Intuit Account just click exit when your are done. Then go back to you return an continue filing.

Solution: Intuit Account -> Sign In & Security -> Phone (change & save no need to verify) -> back to e-file and retry.

CatinaT1Answer

Level 15

Solution: Intuit Account -> Sign In & Security -> Phone (change & save no need to verify) -> back to e-file and retry.

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Buol03

Level 2

I have changed my phone number and it still does not e-file.

dmdriver1

Level 2

Of those forms the only one I have is the EL101b (which is the form for e-filing). If you delete it it will simply reappear.

The instructions say this form should be saved for your records, and does not need to be e-filed. Perhaps this is the case where TurboTax is trying to shove the EL101b form over to the state of Maryland and it is not being accepted

I am having the same issue with the Md form. I'm guessing that the Form FL101B form is preventing the efiling of the Md return because it is an unsupported form. However, whenever I delete it, it reappears! Very frustrating how poorly TT troubleshoots its State returns.