Can you if I am using a MacBook that is 17 years old. I have version MacOS High Sierra version 10.13.6. Will I be able to continue using the Turbo Deluxe?

[usernanike]

Not sure if my question was answered. So l will be able to use macOS version 10.13.6 ?

[xmasbaby0]

2020 Desktop TurboTax 

Minimum requirements for your computer

Below are the minimum requirements for TurboTax Federal 2020 software. Product activation required via Internet. Download option requires free online Intuit account.

Windows® CD/Download Products

Operating Systems

• Windows 8 or later (Windows 7 not supported)

RAM

• 2 GB or more recommended

Hard Disk Space

• 1 GB for TurboTax (plus up to 4.5 GB for Microsoft .NET 4.5.2 if not already installed)

Monitor

• 1024x768 or higher recommended

Third Party Software

• Microsoft .NET 4.5.2 (included with TurboTax Installer)

Internet Connection

• 1 Mbps modem (Broadband connection highly recommended). Required for product activation, software updates and optional online features

Printer

• Any Windows-compatible inkjet or laser printer

Administrative rights required

Mac CD/Download Products

Operating Systems

• macOS Mojave 10.14 or later

RAM

• 2 GB or more recommended

Hard Disk Space

• 1 GB for TurboTax

Monitor

• 1024x768 or higher recommended

Internet Connection

• 1 Mbps modem (Broadband connection highly recommended). Required for product activation, software updates and optional online features

Printer

• Any Macintosh-compatible inkjet or laser printer

[npierson7]

You cannot use TurboTax Desktop version on your Mac. However, you might consider using TurboTax online, which will work on your computer.

[VolvoGirl]

Sorry you can't install the Desktop program on your Mac.  If you can't install the Desktop program, you can use the Online version.

You can't apply the Desktop CD/Download purchase to Online.  You have to pay for Online separately.  You will have to get a refund for the Desktop program.  Then you can use the Online web version.  Or try to upgrade your computer or find another computer to install it on.  The CD has both Windows and Mac programs on it.

Or Call in for a refund. When you fill out the from use the word BILLING ISSUES instead of the word “refund.” Contact Customer Service 5am-9pm Pacific time 7 days a week, https://support.turbotax.intuit.com/contact

They might give you a service code to use the online version.

If you used the Desktop program last year here’s How to transfer into the Online version, expand the blue link if you used the CD/download last year

https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-...

If you used the Desktop program before you may notice several differences and not like the online version.  It has less features and no Forms Mode.  You can only do 1 return.  Your return is only saved online so be sure to save both the .tax2020 data file and the pdf file to your computer when you are done.  In case you need to amend in the future or if you need a copy to get a loan or something.  You might not be able to access your online return when you need a copy.

Start an Online return here,

https://turbotax.intuit.com/personal-taxes/online/

[chiefsforthewin]

The CD will not download. Will the online version work on High Sierra 10.13.6?

[xmasbaby0]

Yes you can use online with High Sierra.   Where did you purchase the CD/download?  The license code cannot be used to pay for the online software.

[VolvoGirl]

Yes you can use the Online version.  But not the download program.  The download is the same as the CD.

If you used the Desktop program last year here’s How to transfer into the Online version, expand the blue link if you used the CD/download last year

https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-...

If you used the Desktop program before you may notice several differences and not like the online version.  It has less features and no Forms Mode.  You can only do 1 return.  Your return is only saved online so be sure to save both the .tax2020 data file and the pdf file to your computer when you are done.  In case you need to amend in the future or if you need a copy to get a loan or something.  You might not be able to access your online return when you need a copy.

Start an Online return here,

https://turbotax.intuit.com/personal-taxes/online/

[drosquin]

My Mac is a 27 inch late 2013 model running the most up-to-date OS X software (OS X High Sierra 10.13.6) and the 2020 Software will not work.  Very disappointed in TurboTax

[murphman88]

can turbotax support Mac high sierra

[VolvoGirl]

Mac System Requirements
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...