Can't efile . told to download updates. Program says it is updated.

[TiffanyL]

You can use the link provided below to try and manually update TurboTax for Windows software:

Manually Update TurboTax for Windows Software

[CM1017]

I have already tried that manual update and it didn’t work. Any other suggestions?

[LeonardS]

This may be an issue with your web browser.  Clear your browsers cookies and cache then reboot your computer.  If this does not solve the issue post a reply for additional help. 

[Jcjt714]

It is March 21 and still didn't fix the problem. UR good charging fee to e-file but not fixing  the problem

[DaraLO]

@Jcjt714 Please contact phone support so a representative can further troubleshoot this issue with you.  Refer to the following TurboTax FAQ for the contact number:  What is the TurboTax phone number? - Community

[wontbelong]

We had this problem and after trying pretty much everything mentioned in this thread with support, we asked for permission to install on a different machine in the house.  Exported the return, imported to the new install and it filed with no issue.

On the original machine, there was no rhyme or reason to the failure, but it was permanent. Reinstalling TT had no effect, it failed in exactly the same place with the same error.  But it was not the first return filed on that machine this year, I think that says something about the cause.  The return successfully filed before the errors started was for the same state, both were simple.  Makes no sense.

[nealperkins]

It is not just Windows...ditto Mac.

And, the date is now 04/02/2020

This problem should have been solved LONG ago.

[KatrinaLO]

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

[SueK1]

It is now March 6th and I still cannot update. It says updating 10 minutes and it cycles right out!

There is no place in the self employed section to input 1099 NEC.  What aremy options?

[SueK1]

This link does not work!  

[DoninGA]

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@SueK1 wrote:

This link does not work!  

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Change your web browser.  The link will not work if you are using the Chrome web browser but it will if you use the Edge browser.