Bank routing number

[casmiley1000]

How do I check to make sure I gave you the right routing number and account n3

[JeanneLO]

If you have not filed or mailed your tax return you can set up direct deposit, go to the "File" section and enter/review/update your bank account information.

If you need to change your direct deposit information please see this TurboTax FAQ:

 https://ttlc.intuit.com/community/accessing/help/how-do-i-change-my-transferred-direct-deposit-infor...

Also, if you have filed or mailed your return and the account you listed is closed or invalid the IRS will mail you a refund check to the address on the most recent tax return.

If you have already filed:  You can review the direct deposit account information you entered by looking on your printed return. This will be found on your 1040 under the Refund section. 

[R1lassiter]

Can I review my bank information without printing it out?

[JeanneLO]

You can view a PDF on your computer instead of actually printing out the tax return.

Please see this TurboTax FAQ to print/view a copy of this year's tax return in TurboTax (the return will need to be accepted by the IRS). Select to download the return instead of printing it then you can "save" or "save as" function to save it on your computer and view the document: https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-thi...

[Catnip1932]

Still not the answer to my question:  Bank changed the direct deposit routing number, but TurboTax refuses to accept it.  This is Wells Fargo Bank.  I can't be the only customer who has filed.

[DoninGA]

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@Catnip1932 wrote:

Still not the answer to my question:  Bank changed the direct deposit routing number, but TurboTax refuses to accept it.  This is Wells Fargo Bank.  I can't be the only customer who has filed.

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In what state is the Wells Fargo bank located?

[Catnip1932]

It is nationwide; the mailing address is in Portland, Oregon, this branch is physically located in San Juan Capistrano, CA

[DoninGA]

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@Catnip1932 wrote:

It is nationwide; the mailing address is in Portland, Oregon, this branch is physically located in San Juan Capistrano, CA

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Then the bank should have the California routing number of 121042882

Is this the number you have been entering?

[Catnip1932]

Yes, that is it.  TurboTax insists that I use the old number, Bank says please use the new one.

[DoninGA]

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@Catnip1932 wrote:

Yes, that is it.  TurboTax insists that I use the old number, Bank says please use the new one.

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Your only option now is to contact TurboTax support for assistance.  Since that is the correct number for California the TurboTax software may be out of date for that particular routing number.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax