purchased turbo tax from Sam's Club

[rambo510]

Purchased Turbo Tax at Sam's but where do I find license or activation code to download software

[mesquitebean]

What did you buy--did you buy a physical CD, or did you buy an installation file from Sam's website that has to be downloaded from Sam's?

[VolvoGirl]

This lists all the places it could be.  Where to find the License Code
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

[mesquitebean]

If you purchased a download, you likely should have gotten an email with the special download link and a license code.  At least that's the way it works at Costco.   In fact, Costco uses 2 emails.   First Costco sent an email that the order was fulfilled, then "some" minutes later a second email arrived with the download link and license code.   I realize that Sam's may fulfill its digital orders differently, but the principle ought to be the similar.    The license code is used during installation to activate the software.

[VolvoGirl]

I bought the Home & Business program from Costco Online. I have Windows 10. Here's how mine went. After I bought it I got the delivery email with the Activation Code in 20 minutes.

First I updated my Windows 10 OS. Then ran a full Anti virus scan. Then paused my Anti virus.

I clicked on the bottom Download link in the email, then chose PC Download. It automatically went to my Downloads folder.

I double clicked on the file to to install it. It installed FAST! It launched and updated. Hasn't asked for the Activation code yet. It said to continue but nothing happened.

So I clicked on the Desktop Icon - got a sign in box. Had to log into my Turbo Tax account. They emailed me a code to verify me.

Then got the Activation box and entered the 16 digit code and was in.

[VolvoGirl]

In my Costco 2nd email the License Code is the Key1 number

[rambo510]

it’s says two ways download or CD

[VolvoGirl]

But what did you buy from Sam's?  The actual CD or the download program?  Where does it say 2 ways download or CD?

[rambo510]

Thanks

[sabrinah1]

Where do i get the download to reinstall it to a new computer?

[Ken Greeen]

No CD just download edition 

[Diane621]

• How do I download the program from Sam’s club I didn’t see I had to exchange it with cashier I checked myself out 

[Diane621]

I bought the deluxe without cd 

[VolvoGirl]

You have to take your receipt and cardboard back to Sam’s and exchange it for the actual package and get the License Code.  Then when you get the License Code…..

How to Activate the Desktop CD/Download program with a License Code

How to install TurboTax CD/Download software with license code

[Clizzy2]

No purchased premier intuit turbotax on 1/26/25 on my wife's sam club membership. Called Sam's Club and they said code would have been sent to my wife's email account [email address removed]. 

She didn't get one. Could you send us a product code again to her email or my email [email address removed]. No CDs anymore in product purchased. 

Thanks!

[PII Removed]