Our e-file tax returns keep getting rejected; Why?? Are we not allowed to e-file??

rbplasky88 · ‎May 17, 2021

LinaJ2020 · ‎May 17, 2021

What is the reject code?

Please also read this link: Reject

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

VolvoGirl · ‎May 17, 2021

A common reject is for the wrong AGI. It took a long time last year for the IRS to process 2019 returns so the AGI didn't get entered in time. So try ENTERING 0 FOR AGI.

When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.

For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

Unlock tailored help options in your account.