New requirement for 64-bit computer to run 2023

Forum|Forum|2 years ago
December 28, 2023
3 replies
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Is there any kind of workaround to get TurboTax 2023 to work on a 32-bit computer or do I have to purchase a new computer just to run TurboTax? I've been using it for over 20 years and this is a real surprise.

Anonymous_

Level 15

You need Windows 10 (64-bit) or Windows 11 (64-bit) neither of which, as far as I know, can run on a computer with a 32-bit processor.

jeffntexasAuthor

Level 2

Understood. Unfortunately I'm running Windows 10 32 bit.

dmertz

Level 15

To run this on a machine that has 32-bit Windows, the machine would have to have an x64 processor and you would have to run TurboTax in a virtual machine running a 64-bit version of Windows. However, if you were to use a licensed copy of 64-bit Windows for this, it might make more sense to just upgrade your machine to 64-bit Windows, but that would require a clean installation of Windows and reinstalling all of the other software. You could use an evaluation copy of a Windows 11 virtual machine from Microsoft, but these expire and after expiration shut down after each hour of use.

DoninGA

Level 15

64-bit PC's have been been standard since at least 2003. Is your PC 20 years old or older?

rjs

Level 15

@jeffntexas wrote:

Is there any kind of workaround to get TurboTax 2023 to work on a 32-bit computer

The workaround is to use TurboTax Online, but it lacks many of the features of the CD/Download software.

jeffntexasAuthor

Level 2

That's too bad. I'm not comfortable providing all my tax info online and I have several businesses so it's not a simple return. Sure would be nice if Intuit provided an alternate program that would work on a 32 bit machine. This really came as a surprise.