LIve assist is forced

[descott24]

Live assist is being forced upon my filing without my approval. I cannot even start with turbo tax free basic. there is no option. i have tried clearing my return and starting over and it still gives me no choice without live. This company needs to stop changing the program to benefit themselves for payment. You should be ashamed of yourselves for stealing money from the everyday person. Shame, shame, shame...

[xmasbaby0]

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-pri...

[bachus_us]

same for me.