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If i check the yes box on 1040 worksheet the x appears in red and filing instruction still tell me to send a check for the balance due why?

i entered my bank account info on the info worksheet and requested that my balance due be paid via direct debit to my checking account. when i check this box to direct debit my account the x appears in red and the my info worksheet is labeled as not done. filing instructions also have me paper filing my return and attaching a check for the balance due. I want to efile and have the tax paid via direct debit. How do i accomplish this?

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5 Replies

If i check the yes box on 1040 worksheet the x appears in red and filing instruction still tell me to send a check for the balance due why?

Do not try to use the Federal Information worksheet.  Go back to the step-by-step interview.  Click on File.  Indicate you will be e-filing your tax return.  On the screen "How do you want to pay your Federal Taxes?"  Select direct debit - enter your bank routing and account number.
DawnC0
Intuit Alumni

If i check the yes box on 1040 worksheet the x appears in red and filing instruction still tell me to send a check for the balance due why?

That X is indicating to TurboTax to direct deposit your refund into the account.  And since you do not have a refund, you have errors on your tax return.  As mentioned above, the 1040 worksheet is not the place to enter your direct debit info to pay your tax bill.  You can go back an uncheck that box and remove your bank account from the 1040 worksheet.   

You can change your filing method from ''by mail' to ''e-file'' AND enter your direct debit information by using the File tab up top, see image attached.   Once you click on 'File', you can choose E-file, then a few screens later you will be asked for payment info and you can enter your direct debit details.  

If i check the yes box on 1040 worksheet the x appears in red and filing instruction still tell me to send a check for the balance due why?

Entered info to E File.

Then for Direct Deposit. including Bank; Bank Number; Accoun Number.

Then TurboTax requests rto verify informstion.

But there is no place to veiy.

When you press continue you are taken back

to selecting Dircct Depossit or  mail again..

 

Looks like a bug to me??

 

Or I just have to get my refund check by Mail....

Or What am I doing wrong???

 

SS       

 

Thank you for any assistance

Please email to: [email address removed]

and    [email address removed]

 

How can I delete the hsa and msn accounts from my taxes? I no longer have them. [] 

 

 

acutax
New Member

If i check the yes box on 1040 worksheet the x appears in red and filing instruction still tell me to send a check for the balance due why?

Turbotax 2022 I'm e-filing but when I check the box for direct debit to my checking account the check is RED and the forms on the left say not complete for the worksheet.  my routing and account numbers are correct.

WHY

SForrestLO
Intuit Alumni

If i check the yes box on 1040 worksheet the x appears in red and filing instruction still tell me to send a check for the balance due why?

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