I would really appreciate a help PHONE NUMBER

[xmasbaby0]

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

[mkfranci]

I purchased a Turbo Tax Premier CD from Costco. I had never used Turbo Tax before.  When I was ready to start, I opened my computer and entered Turbo Tax in the browser and it led me to the on-line version. I started answering the questions and before I knew it I was well into entering my tax information. I have always had an accountant do my taxes so I had no information on-line to download. I figured I'd enter my code # at the end. But when I got to the end I wanted to see a draft version before I actually filed my taxes and I was not able to make a draft copy unless I paid first. I already paid Costco for the disc and didn't want to pay anymore.

I decided I'd use the CD and download my now completed return into my desk top version. This not possible either. 

How can I transfer my completed tax return from TurboTax.com to my desktop tax return forms so I can then print a draft copy, check it over and then file it with the IRS and California?

[xmasbaby0]

You made a mistake and used online TurboTax after paying for desktop software.  You will need help from customer support to move your data to the desktop software.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

[TiffanyL]

If you started your 2019 return in TurboTax Online and want to switch to the TurboTax software, you can use the link provided below to do so:

How do I switch from TurboTax Online to the TurboTax software