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I would like to know what happened to turbo tax ? Never had a problem before. Kinda funny that was excepted but you guys say something is wrong? Refile?

Your pages are not right. I would like a mailed copy of my tax info. I screen shot everything.
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3 Replies

I would like to know what happened to turbo tax ? Never had a problem before. Kinda funny that was excepted but you guys say something is wrong? Refile?

Who said it was wrong?  If it was Accepted then your efile passed Turbo Tax review and was submitted to the IRS.  Did the IRS adjust  your refund?  Only you can get a copy of your return.

 

How to get or print a copy after filing
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-thi...

 

 

I would like to know what happened to turbo tax ? Never had a problem before. Kinda funny that was excepted but you guys say something is wrong? Refile?

@averilllann87- DO NOT REFILE

if you succesfully efiled, then the IRS has your tax return and it is out of Turbo Tax's control.  The IRS is woefully backlogged - see below from their website - read carrefully!

 

 

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to December 2021 and continue to work the returns that need to be manually reviewed due to errors.  We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed before October 2021 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. We’re working hard to get through the carryover inventory. Please don’t file a second tax return or contact the IRS about the status of your return.

 

https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue#coll...

I would like to know what happened to turbo tax ? Never had a problem before. Kinda funny that was excepted but you guys say something is wrong? Refile?

@averilllann87- What do you mean when you say "you guys say something is wrong?"   Who is the "you guys" that you are referring to?

 

And what do you mean by "your pages are not right?"    Who says the pages are not right?  What pages specifically are not right?   Please explain.

 

And...no one can mail your tax return to you.   No one else has access to it.  If you want a copy of your tax return you have to print it out for yourself.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-thi...

 

 

You posted your question from online TurboTax Premier Live.   If you really used the help from a "Live" expert then you can talk more to your tax expert to help you understand the issues with your tax return.

 

You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

 

 

 

 

The other thing is.....many people made mistakes this time with the recovery rebate credit and/or the child tax credit.   The IRS may have changed your refund if you made a mistake with either of those credits.   Did the IRS change your refund because of the amount you had on line 28 or on line 30?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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