I saved my 2020 tax return file but now I cannot open it, I am getting 102345 error.

[DoninGA]

---

@ner1960 wrote:

You are no help for my problem

---

Since you have not described your "problem" no one will be able to help you.

[VolvoGirl]

---

@ner1960 wrote:

After update of program files for tax year 2020 intuit turbotax Deluxe I cannot open my file without the 16 digit code which I can not locate Now What do I do?

---

How to activate the Desktop program
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

Make sure your computer is the same way when you originally installed it. Like with no flash drives plugged in or plugged in if one was. Even a printer plugged in or not. It asked me again so I just closed the program and took out a flash drive that was plugged in and tried again. It worked.

Asks for Activation at every launch
https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every...

[Monje06]

I'm having the same issue, can someone help?

[VolvoGirl]

---

@Monje06 wrote:

I'm having the same issue, can someone help?

---

What same problem are you having?

[Monje06]

I can't open my file 2021.  I submitted my return irs accepted the return but I need to amended,  so I came back to turbo tax  tried to open up the file and is not there😒.  I tried  browsing thru my documents  backup file is there in documents..  its this constantly dumb updates that turbo tax does.

[CarissaM]

So were you able to open the backup file you located? @Monje06