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steveboyles7
New Member

I receive error 102346 when trying to open a .pdf of my 2019 return. When I "click for solution" It take me to your TurboTax online. Solution? Where is the solution?

I can't find the .tax file.  Gone.
2 Replies
Etta1003
New Member

I receive error 102346 when trying to open a .pdf of my 2019 return. When I "click for solution" It take me to your TurboTax online. Solution? Where is the solution?

how do I open a saved pdf file with the error 102346?

It tells me something about using a backup file. what's this?

DoninGA
Level 15

I receive error 102346 when trying to open a .pdf of my 2019 return. When I "click for solution" It take me to your TurboTax online. Solution? Where is the solution?


@Etta1003 wrote:

how do I open a saved pdf file with the error 102346?

It tells me something about using a backup file. what's this?


See this TurboTax support FAQ for error 102346 - https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-102346/01/26481

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