I receive error 102346 when trying to open a .pdf of my 2019 return. When I "click for solution" It take me to your TurboTax online. Solution? Where is the solution?

[steveboyles7]

I can't find the .tax file.  Gone.

[Etta1003]

how do I open a saved pdf file with the error 102346?

It tells me something about using a backup file. what's this?

[DoninGA]

---

@Etta1003 wrote:

how do I open a saved pdf file with the error 102346?

It tells me something about using a backup file. what's this?

---

See this TurboTax support FAQ for error 102346 - https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-102346/01/26481