I receive error 102346 when trying to open a .pdf of my 2019 return. When I "click for solution" It take me to your TurboTax online. Solution? Where is the solution?

[steveboyles7]

I can't find the .tax file.  Gone.

[Etta1003]

how do I open a saved pdf file with the error 102346?

It tells me something about using a backup file. what's this?

[DoninGA]

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@Etta1003 wrote:

how do I open a saved pdf file with the error 102346?

It tells me something about using a backup file. what's this?

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See this TurboTax support FAQ for error 102346 - https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-102346/01/26481

[trisha78]

close the program and try again it worked for me