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DeanM15
Expert Alumni

I need to talk to live to someone at Turbo Tax

You can check your account to see if it was rejected. If you have TurboTax Online, sign in to your account.

 

If your return has been rejected you will see it on the first page after sign in. Select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection, and continue through to refile your return.

 

@Connie9

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johnchamp2
Level 1

I need to talk to live to someone at Turbo Tax

I used Turbotax to the point of filing. I was in process of filing on April 13, paid for the filing of Oregon taxes, then when I went to fit the button for filing both IRS and Oregon, something happened.  Since then I've been in the hospital or recovering from Cervical fusion operation.  Now, Turbotax won't even open so I can get there taxes filed.

 

John Champ

 

 

JotikaT2
Employee Tax Expert

I need to talk to live to someone at Turbo Tax

Please use the following link to contact us.

 

Let the agent know what is happening and they will be able to assist you. 

 

Contact TurboTax 

 

 

 

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johnchamp2
Level 1

I need to talk to live to someone at Turbo Tax

I did my taxes with Turbotax.  I elected to file electronically.  I went through that process, purchased state filing (Oregon), and Tax Audit Defense, then when I hit file, the software said it  could not file my return.  It then closed and I can't get it opened.  I started a support ID [social security number removed].  It was determined it might. be a permission problem with my computer,  I bought a new MacBook Pro (it was time!) , started it up and got to the point of filing my  return, got the same response that it couldn't file my return.  I went back and looked over the return, trie again, it wouldn't file, and now I cant open the software.  I get a error message that closes so fast that I can't see what it says.

 

John

CatinaT1
Employee Tax Expert

I need to talk to live to someone at Turbo Tax

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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jon higuchi
New Member

I need to talk to live to someone at Turbo Tax

 AshleighP how do I talk to you via private message regarding my electronic filling concerns?

ffullmer
Returning Member

I need to talk to live to someone at Turbo Tax

I need to talk to a live person at Turbo Tax.

Irene2805
Expert Alumni

I need to talk to live to someone at Turbo Tax

If you are using TurboTax Online, you can click on the Live Tax Advice link at the top right of your screen.  [See screenshot below.]


You can also call TurboTax and speak with an agent.  TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

  1. Click on this link:  https://support.turbotax.intuit.com/contact/
  2. Select your TurboTax platform.  
  3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
  4. Click Submit.
  5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

 

​​​​​​​

 

@ffullmer

Ugmo50
New Member

I need to talk to live to someone at Turbo Tax

I need to get a hold of someone like right now

 

DoninGA
Level 15

I need to talk to live to someone at Turbo Tax


@Ugmo50 wrote:

I need to get a hold of someone like right now

 


See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Or -

On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us

dldriscoll9
New Member

I need to talk to live to someone at Turbo Tax

I need to speak with someone regarding the Refund Processing Service Fee

MichelleLO
Employee TurboTax Specialist

I need to talk to live to someone at Turbo Tax

Pay with my Refund is provided by Santa Barbara Tax Products Group, for any questions or issues you'll need to reach out to them via this link: Contact TPG

@dldriscoll9

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Ydedear95
New Member

I need to talk to live to someone at Turbo Tax

Could I speak to a person at turbo tax please

Ydedear95
New Member

I need to talk to live to someone at Turbo Tax

Could I speak to a person at turbo tax office 

SForrestLO
Intuit Alumni

I need to talk to live to someone at Turbo Tax

@Ydedear95

 

This FAQ will provide you with the steps to contact an agent.

Contact an agent

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