I need to speak to tech support. I can't select a turbo tax product, the welcome screens are stuck the loop.

[MichelleLO]

Please see the below TurboTqax help article to assist you with downloading your TurboTax software.

How do I download my software from TurboTax.com?

@Walter12

[Chico3333]

I need help e-filing my 2022; it rejected and have fix the problem

Bill B.

[phone number removed]

[HeatherPLO]

For Rejected returns, please see the Help Article here to assist you with correcting and resubmitting your return. 

Also, for security purposes, please do not post personal information on this public forum.   

@Chico3333 

[Lezlitaxes]

My screen is just spinning the 4 turbotax dots like it is thinking but it is stuck. 

[HeatherPLO]

Please try the following steps which may help clear the loop you are experiencing:

• Log completely out of Turbo Tax.
• Then, clear your cache and cookies within your browser and completely close out of it.  I have included the Help Articles below if you need assistance with clearing cache or cookies.
• Re-open the browser and log back into Turbo Tax and see if this fixes the situation.
  • You can also try a different browser as well, or "incognito mode".

If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps. 

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