TurboTax HelpTurboTax HelpIntuit

How do I download my software from TurboTax.com?

SOLVEDby TurboTaxTurboTax Windows2019Updated March 14, 2022

Once you’ve received an order confirmation for your purchase, follow these instructions to download your TurboTax software:

  1. Go to Access my downloads and sign in with the same User ID you used to purchase your software
  2. On Your TurboTax account, select the Downloads tab
  3. Select the version you want to download and save it somewhere on your computer where you can find it
    • If you need help finding your download, we have instructions for Windows and Mac
  4. Install your software by double-clicking the downloaded file
    • If you need help installing, TurboTax has instructions for Windows and Mac

If you don’t see your product in the Downloads tab, go to the Intuit account recovery page and enter your email address to find other User IDs associated with your email. Your download might be in one of your other accounts.

If you want to switch from TurboTax Online to TurboTax CD/Download, follow these instructions.

Was this helpful?

You must sign in to vote, reply, or post
TurboTax Desktop BasicTurboTax Desktop BusinessTurboTax Desktop DeluxeTurboTax Desktop Home and BusinessTurboTax Desktop PremierTurboTax Live BasicTurboTax Live DeluxeTurboTax Live Full Service BasicTurboTax Live Full Service Complex IncomeTurboTax Live Full Service Complex Self-EmployedTurboTax Live Full Service DeluxeTurboTax Live Full Service PremierTurboTax Live Full Service Self-employedTurboTax Live PremierTurboTax Live Self-employedTurboTax Mobile Apps DeluxeTurboTax Mobile Apps FreeTurboTax Mobile Apps PremierTurboTax Mobile Apps Self-employedTurboTax Online DeluxeTurboTax Online FreeTurboTax Online PremierTurboTax Online Self-employed
Dynamic AdsDynamic Ads