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I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

 
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I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

Watch for the availability on these charts when available ...


Availability chart for the 2018 PERSONAL programs:

https://ttlc.intuit.com/questions/1908854-forms-availability-table-for-turbotax-federal-products-exc...

Availability chart for the 2018  State programs for the Personal returns:

https://ttlc.intuit.com/questions/1908857-forms-availability-table-for-turbotax-state-except-busines...


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I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

Patience.  The state software is not yet available for 2018.  We have seen several users who purchased the software on Amazon who report the same message about paying.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

Thank you ... FWIWx, I applaud your 2018 programmers who waded thru all that "Postcard ?@#!?". I understand lowering the taxes, but WHY did the Feds have to complicate the issue with all those "Postcards"?  Just lower all the percentages in the Tax Table ... done!  But, oh no, they had to make the simple complicated.

I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

Thank Congress...it was their mandate to "simplify" the tax form.

I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

I just wanted to thank the folk at Intuit who deserve mountains of thanks

I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

All a Postcard is just a group of contiguous lines from the 2017 1040. "Simplify" does not equal "add one more layer of obfuscation".

I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

Sadly if you really look at the new "post card/half page" form & the 6 new schedules you will see it looks like they  gave a third grader some scizors & paste and let them at it. There was absolutely no reason to adulterate a one size fits all form especially since fewer folks are mailing in paper forms anymore.

I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

Watch for the availability on these charts when available ...


Availability chart for the 2018 PERSONAL programs:

https://ttlc.intuit.com/questions/1908854-forms-availability-table-for-turbotax-federal-products-exc...

Availability chart for the 2018  State programs for the Personal returns:

https://ttlc.intuit.com/questions/1908857-forms-availability-table-for-turbotax-state-except-busines...


I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

And thanks for the understanding that this has been a trying event for all of us!

I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

Someone said that all this mess will be eliminated after your bits & bytes, C++ programmers (just feed them pizzas) change the error code.

My question is I can provide a screenshot of my Amazon purchase (eFile + State), but how in the world can I tell just using TurboTax that Amazon shipped me the correct version of Deluxe?

There has been a question or 2 about what Amazon made available for download

I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

yes, use a screen grab software or else in windows CTL-PRINT and upload the jpg from you clipboard in a new post below in this thread, comments do not allow attachments so use new post here in this thread;  best if you sanitize and redact all personal information first!!!!
else someone will steal your personal information.
If this posted response is useful to you, please click on the upraised hand in the lower left of this post. Thank you. Scruffy Curmudgeon--PFFM/ IAFF, retired FireFighter/Paramedic - Locals 718/30, Veteran USAR O3 AIS/ASA '65-'67


NOT INTUIT EMPLOYEE
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**Say Thanks by clicking the thumb icon in the lower left corner -it means nothing but makes those than answer feel wanted.

I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

The deluxe version comes in 2 options ... with & without the state program ... so review your order ... does it have STATE in the title ?  

I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

“TurboTax Deluxe + State 2018 Fed EFile MAC Download [Amazon Exclusive]”

But how will the actual program know so it can correctly choose “Will be available about January”, versus “Will have to pay”

I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

It will know.  The message you are seeing is just an error.  When the state is available to download it will go away.  Scroll way up to Gabi’s answer.  Gabi is the Moderator.

I just purchased Turbo tax deluxe 2018 on amazon. It was supposed to include the state software. When I clicked on "state" I was prompted to pay for it. Any ideas?

Another poster posted a screenshot.  https://ttlc.intuit.com/questions/4509145-illinois-state-tax

Ok ... that notice is badly written ... when you have installed the federal program and you get to the state section the option to download the state programming will be presented and you should not have to pay for it if you bought the Deluxe version WITH the state ( they do sell it both ways) ... you do NOT get it thru Amazon's site.

An exact date is not available yet and most state programs will not be fully operational until sometime in January or February.  Watch for the availability dates her when functional : 

Availability chart for the 2018 PERSONAL programs: 
https://ttlc.intuit.com/questions/1908854-forms-availability-table-for-turbotax-federal-products-exc...

Availability chart for the 2018 State programs for the Personal returns: 
https://ttlc.intuit.com/questions/1908857-forms-availability-table-for-turbotax-state-except-busines...

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