If you fail to enter your social security income, that was a simple user error, not a calculation error by the program, so no, we would not pay any part of your penalty. ... View more

You'd have a new question and explain what you're taking about.  TurboTax doesn't pay penalties, or taxes, for you in any circumstances.   ... View more

Wages are transferred based on your entries of the W-2.  For some states, the wages are transferred directly from Box 16 of your W-2 and, in other cases, the numbers transfer from your 1040 and match your Federal wages.  Whether you entered the numbers by hand or imported the W-2, correct numbers depend on your entries, so this error is not covered by our guarantee.   In all situations, the guarantee covers only penalties and interest; it does not ever cover the additional tax you may owe.     guarantee.     ... View more

State wages for NJ did not transfer from the Federal return, line 7. The amount comes, instead, from box 16 of your W-2.  The federal wage amount from Box 1 of your W-2 is different from your state wage amount due to the following differences in tax codes: " The State wage amount reported in Box 16 for New Jersey consists of gross wages paid during calendar 2018 plus imputed income. Unlike Federal wages, this amount is not reduced by salary reductions for pretax health insurance coverage, pretax mass transit and parking, flexible spending account contributions, and retirement plan contributions." NJ division of Finance Your state return is likely incorrect due to your entries.  start by looking at your W-2 Box 16 compared to the state return.  Many times, the user enters the Box 1 amount incorrectly in this state field. ... View more

TaxAudit has absolutely no way of knowing  what occurred when you imported your W-2.   The TurboTax guarantee covers only penalties and interest, and only if a calculation error occurred in the program.  It does not cover any additional income tax you owe.   The guarantee also does not cover import errors since the program has no way of verifying what information was on your original document from which you imported.  The issuer of the W-2 is responsible for setting up a file from which the program imports so the program never has your original W-2 against which to verify information.  It is also your responsibility to verify that imported data is correct.   It's entirely possible, though, that the error had nothing to do with the import,  but was the result of entries you made.   You may have, for example, selected that the W-2 belonged to you instead of your wife, before you actually imported it.  You also are asked questions about the data after the import was done, and those answers may have been incorrect.  You would have to tell us the actual error that the IRS is saying existed before we could help you any further. ... View more

  if you have a credit card statement showing the charge made to the IRS, then that's all the proof you need. TurboTax is not involved in the payment.  We simply send the information on how you want to pay your tax to the IRS and only they can initiate the transaction.  If the charge hows on your statement then the IRS made the charge and knows about the payment. ... View more

In the program, you enter your state tax refund  from the prior year's return.  You are asked if you itemized in the prior year or if you took the state sales tax deduction rather than the state income tax deduction on your prior year itemized deductions.  If you did not itemize in the prior year o, if you took the state sales tax deduction, then your state refund is not taxable. The IRS sends this notice any time they have a return that shows no entry on line 10 but they received information that you received a state ta refund. They are quite often  wrong in sending out the notice, because they do not check to see if you itemized in the prior  year or if you took the state tax refund. Look at your your 2017 return to see if you used a Schedule A and  if you took the sales tax deduction on line 5.  Call the number on the notice and ask the IRS to review your 2017 return to verify if your  refund was taxable or not.   As already  mentioned, the Guarantee covers only interest on additional tax, not the additional tax.  Most  likely, you will end up not owing any. ... View more