I exported a .tax2021 file from my Intuit account and I tried to import my .tax2021 file into my new Intuit account but I get an error saying the file is currupted. How?

[taxuser24759]

tax2021 file fail to import, how could I transfer 2021 return from Turbo Tax into a new account? Is there a PDF import feature?

[EbonyA]

Please try the proposed solution in this thread.

[taxuser24759]

Those steps are for windows. I’m using the latest Mac OS. I tried both in chrome and safari browsers and saw same results 

[VolvoGirl]

You downloaded the .tax2021 file from an Online account.  Now you are trying to Transfer it to another Online account?  Is that right?  I'm not sure that is possible.  Haven't hear of anyone doing it that way.  It wouldn't matter if you are on Windows or Mac.  You can try.  I would think you would have to open the 2021 file in the 2021 Desktop program and save a new .tax2021 file from the actual installed program.  Let me know if you get it to transfer or what you had to do.  

Did you see this FAQ and try this?  How to transfer into the Online version. You need to have the prior year .tax2021 file on your computer. Expand the link if you used the CD/download last year........
https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/transfer-last-y...

If you already started an online return you will have to clear it and start over to transfer. How to clear and start over
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

GOOD LUCK

[rvttax2000]

I'm having this same issue. I am selecting a .tax2021 file but TurboTax online (I am using the Self Employed version) complains about a corrupt file. 

PDF import also doesn't work (there is literally no place to import a pdf of last year's returns even though the website says it is possible to "give you a head start"). 

[CarissaM]

Are you using Windows or Mac? @rvttax2000 

[rvttax2000]

Mac, TurboTax Online. 

[CarissaM]

Since you are using a Mac, please try to follow these instructions here. 

Please let us know if you need additional assistance. @rvttax2000 

[someonejustlikeme]

The help doc shared says we can't import .txf files into Turbo Tax Online.  Anyways, I don't think we can export .txf files from Turbo Tax Online, so I believe this is not helpful towards the problem we are both facing.

Note: Neither TurboTax Online nor TurboTax Business supports imports from the .txf file.

[CarissaM]

You can transfer into Turbo Tax online, you can do so following these instructions. It is designed to make the tax process easier. @someonejustlikeme 

[VolvoGirl]

@someonejustlikeme   This thread is about Transferring a .tax2021 file into 2022.  Not about importing .txf files.  .txf is to import from financial programs like Quicken.  

[taxuser24759]

The instructions shared don’t cover the problem we are facing. They don’t help with the problem of having 2 accounts. 2021 tax’s I used TurboTax online, call that account A21. This year I have a new account, call it B22. How do I export tax2021 file from A21 and then import it into TurboTax online to complete my 2022 taxes?when you try this process it fails and says the file is corrupted. But all I did was click the download link from TurboTax online in account A21 and click the upload link in TurboTax 2022 with account B22. How could the file be corrupted? It must be a proble with the way TurboTax downloaded the file or uploaded the file. It’s definitely a problem with TurboTax online that requires fixing

the help documentation shared only covers the case of having 1 TurboTax online account. You have 2 accounts and you can find in the online forums that there is not yet a merge feature for intuit accounts so I need to manually move my taxes from account A21 to B22. 

“All you need to do is sign in with the same user ID you used last year and we'll transfer your information over”

[VolvoGirl]

Hold on.  Why do you have a new account for 2022?   You should just use the first account A21.  Log into the A21 account and do 2022.  There's nothing that will be gained by starting a new account for 2022.  @taxuser24759 

[taxuser24759]

Because I have 2 accounts and I need to switch accounts I use for filing taxes with TurboTax  since I also use Mint and I don’t want 2 accounts 

see here for the recommendation about using one account and that merging is not supported. Hence I’m trying to move my taxes from account A to account B (also using account B for other products)

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/merge-intuit-accounts...

[VolvoGirl]

Sorry but that FAQ makes it clear.  There is no way to merge accounts.  That means moving from another account too.