The instructions shared don’t cover the problem we are facing. They don’t help with the problem of having 2 accounts. 2021 tax’s I used TurboTax online, call that account A21. This year I have a new account, call it B22. How do I export tax2021 file from A21 and then import it into TurboTax online to complete my 2022 taxes?when you try this process it fails and says the file is corrupted. But all I did was click the download link from TurboTax online in account A21 and click the upload link in TurboTax 2022 with account B22. How could the file be corrupted? It must be a proble with the way TurboTax downloaded the file or uploaded the file. It’s definitely a problem with TurboTax online that requires fixing
the help documentation shared only covers the case of having 1 TurboTax online account. You have 2 accounts and you can find in the online forums that there is not yet a merge feature for intuit accounts so I need to manually move my taxes from account A21 to B22.
“All you need to do is sign in with the same user ID you used last year and we'll transfer your information over”
