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mickyd_2
New Member

I am unable to get my six digit Code, What do I do?

Could you text my 6 digit number to me?

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19 Replies
Arunkumar
New Member

I am unable to get my six digit Code, What do I do?

ere are a few things you can try. If you are getting a message that your code is expired or incorrect please see steps one and two to fix. Or you can see step 4 to have it sent as a text or step 5 as an alternate to the code. 

  1. Make sure to leave the window open that asks you for the code. It appears as though if you close this window and go back after you receive the code, the code will no longer be valid. If you need your browser to get your e-mail, open a new separate window, don't close the TurboTax window. To open a new tab you can press Ctrl+T on your keyboard. That way the window with the box to enter the code stays open but you can also access your email inbox in the new one and switch back in forth
  2. Make sure you are using the most recent code and not using a prior one. So if you make another attempt to enter the code make sure you use the most recent one sent to you. Every time that you ask for a code it cancels out all the previous ones that were sent and only takes the most recent. 
  3. You can also try a different method to receive your code. Instead of using your email if you can try receiving it thru text message instead.
  4. To get your verification code sent as a text, you have to select that option in your account settings. You will need to gain access to the account and then:
    1.) Click My Account
    2.) Account Settings
    3.) Under the Security tab, select Two Step Verification and enter your mobile information and password. 
    To get access to make your changes, you can have the code sent to your email address or select the Confirm your account in another way option.
  5. If none of the above works, then please select "I forgot my password" and then select "I don't know my username." The system will then ask for your name, address and SSN, and it will attempt to verify your identity by asking questions from your credit report that only you are likely to know.
AlisonStratton2012
Returning Member

I am unable to get my six digit Code, What do I do?

Please text me my6digit number to my new number I will answer any security questions you have 

JeanneLO
Intuit Alumni

I am unable to get my six digit Code, What do I do?

If you are trying to submit your taxes to file your tax return the IRS requires that we email you the code. Please see this TurboTax FAQ for more information if you are having trouble with your verification code: https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati....

 

If you are experiencing trouble logging into your account and need to change your phone number please see this: https://ttlc.intuit.com/community/account-recovery/help/account-recovery-request-for-your-turbotax-a...

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I am unable to get my six digit Code, What do I do?

I am unable to get my 6 digit code will keep showing it to me but then when I go to put it in it says it's the wrong one you got TurboTax Intuit already took my money but will not give me my 6 digit code so that I can sign to get my stimulus check please correct this error ASAP

I am unable to get my six digit Code, What do I do?

Why can't you put the code in for me I've been trying this for five or six days now and it's getting to be ridiculous please fix it for me

KatrinaLO
Intuit Alumni

I am unable to get my six digit Code, What do I do?

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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Jalier20
New Member

I am unable to get my six digit Code, What do I do?

Could u please tex me a six digit code?

 

JamesG1
Expert Alumni

I am unable to get my six digit Code, What do I do?

The IRS issues an IP PIN to confirmed victims of identity theft.

 

The 6 digit Identity Protection Select PIN will be required whether you e-file or mail your tax return.

 

Please see this IRS publication to see how to retrieve your IP PIN.

 

The 6 digit IP PIN is entered here:

  • Down the left side of the screen, click Federal.
  • Across the top of the screen, click Other tax situations.
  • Scroll down to Identity Protection PIN.
  • Click Start to the right.

See also this TurboTax Help.

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Toj 46
New Member

I am unable to get my six digit Code, What do I do?

Please text me a six digit code to verify my email

Anonymous
Not applicable

I am unable to get my six digit Code, What do I do?

The IRS requires we email you the code. See our FAQ on having trouble with filing verification code.

jjkeys68
New Member

I am unable to get my six digit Code, What do I do?

help no code in email

EbonyA
Intuit Alumni

I am unable to get my six digit Code, What do I do?

Please check your spam/junk folders in the event that it filtered out. If it isn't there and you require further assistance, contact us @jjkeys68.

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I am unable to get my six digit Code, What do I do?

I am unable to get my 6 digit code to be verified my identity 

I am unable to get my six digit Code, What do I do?

I done tired all of that can u reset it for me 

 

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