I am received delinquent tax bills after using turbotax for 2021 & 2020. I need to contact Turbotax or they need to contact me.

[bratelle]

How to have a human contact me.  Turobtax incorrectly file my refund and now I have late penalties/interest from the Federal Tax return

[Critter-3]

If you purchased Audit Defense for your  tax return, call TaxResources, Inc. at 877-829-9695, or report your IRS letter on their web site. http://intuit.taxaudit.com/ Do not contact the IRS until you have spoken to TaxResources. They may contact the IRS on your behalf.

If you did not purchase Audit Defense, you can get help with your IRS letter from TurboTax at the following link.

We can help you with your IRS letter

If you did not buy Audit Defense, we might be able to help you here. Tell us what reason the letter gives for why you owe money, and the notice number or letter number (starting with CP or LTR) at the top right. If the letter says there was something wrong or missing in your tax return, or proposes changes to the tax return, what exactly does it say?

Do not post any personal information or contact information. This is a public web site.

[xmasbaby0]

@bratelle 

"Turobtax incorrectly file my refund"

TurboTax provides do-it-yourself tax software for you to prepare your own tax return and file it by e-filing it or filing it by mail.   What went wrong?   Was your e-file rejected---and you did not realize it?   Or did you misunderstand the options for how to pay your tax due?   The user enters information into the software program; TurboTax cannot/does not check outside sources, so if you entered something incorrectly or left out some income, etc., that is a user error.   

And......there were a LOT of user errors made on 2020 and 2021 tax returns by users who were confused by the recovery rebate credit and/or the child tax credit.   Many of those errors resulted in reduced refunds or in owing tax due.

Tell us more about the letter you received from the IRS and we may be able to help you understand what went wrong and why you owe the IRS.  Do not post any personal information here like your email, SSN, etc.