I am a U.S. citizen living in Japan. My spouse is Japanese. Other TurboTax advisors suggested that I should use Sprintax. Doesn't work as I'm not a student.

[DoninGA]

You can use TurboTax for your 2020 federal tax return.  If using the TurboTax online editions you will need the Deluxe edition or higher - https://turbotax.intuit.com/personal-taxes/online/

If you have foreign earned income that would be reported on a Form 2555 that is part of the federal tax return, Form 1040.

The foreign earned income exclusion amount for tax year 2020 is $107,600

Go to this IRS website for foreign earned exclusion information - https://www.irs.gov/individuals/international-taxpayers/foreign-earned-income-exclusion

Also, review IRS Publication 54, Tax Guide for U.S. Citizens and Resident Aliens Abroad - https://www.irs.gov/forms-pubs/about-publication-54

If you are a US citizen or US resident and your spouse does not have a Social Security number or an ITIN and you are not applying for an ITIN with the tax return then you can only file your tax return as Married Filing Separately.  Where asked to enter the spouse's Social Security number enter 999-88-9999.  You can only print and mail your tax return, it cannot be e-filed.  When you print the tax return erase the Social Security number for your spouse and manually enter NRA for non-resident alien.

See this TurboTax support FAQ for the procedure to print and mail a tax return using the online editions - https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

[charlienjapan202]

Folks, are you really trying to help?  Your message says that I can use TurboTax Delux or TurboTax Premium, but I can't use either if I can't purchase the package; and I can't because your input screen will not me allow to input and update my previous submissions.  Also, I can't purchase the package because my address is in Japan and your offering through Amazon (the only way I can access the possibility of purchase, since your input screens won't allow me to access my information through Intuit).  I was able to talk with a more senior respresentative via your help, but she recommended acquiring  SprinTax... I checked and that package meant for foreign students residing in the U.S.   I really find it hard to believe that a reasonably loyal customer gets this kind of run-around after purchasing and using TurboTax for 20 years.  What the hey!

[Critter-3]

To pay for the TurboTax purchased directly from TT  you must have a US credit card with a US billing address.

 

You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.

 

This link Where can I obtain authentic TurboTax software? has a list of authorized TurboTax resellers.

[fanfare]

buy the program on Amazon where right now the price is very low.

You may have to file a paper return.

[Critter-3]

Careful ... they are selling downloads  AND  the Online LIVE version of the program where you have someone do your return  (of course it is the most expensive version) ... if you use the Downloaded version you only need to buy the Deluxe without the state  if you don't need a state return.  ALL the downloaded versions can handle all the same forms.    https://www.amazon.com/TurboTax-Software-Additional-Exclusive-Download/dp/B08HSHM3V6?th=1